Ordering Process
Please familiarize yourself with the General Terms and Conditions of Cooperation document, which is an integral part of each order (referred to as the Agreement). Agreeing to proceed with the order is simultaneously an acceptance of the conditions outlined in the document.
Product OF THE MONTH
The design of the Smart cube is a patented Capira product and the eco version is made from high quality, hard-wearing cardboard, which is made from recycled materials. With the Smart cube eco you take care of the environment and promote innovative solutions!
Contact us
Contact our sales department and inquire about our offer. We’ll discuss your ideas and showcase our implementation capabilities.
You can reach us by phone or email.
Order Placement
You will always receive an offer in line with the established specifications and your needs from us via email. After the official acceptance of the price (sent along with a scanned signed order form), you will receive a layout for preparing the project.
Prepare the Print Project
The print project should be prepared at a 1:1 scale on the provided layout and according to the guidelines for preparing print files. At this stage, we check the correctness of the provided project for free and prepare the files for acceptance. The production files provided by us must be checked and officially approved.
Send the print file
Files up to 20MB can be sent as an attachment to an email of our account manager. Larger files can be uploaded to the folder specified by the account manager. You can also share files with us through publicly accessible file transfer portals such as wetransfer.com.
Make a Payment
After submitting the print file, you will receive a pro forma invoice for payment. We will proceed with processing your order once the payment is received and the production files are officially approved. We do not use pre-existing payment systems – you will be instructed to make a bank transfer to the designated bank account. CAUTION! Please ensure that you are transferring funds to the correct account.
Thank you
Order implementation
The order fulfillment process is initiated after completing all formalities related to the order, i.e., accepting our company’s General Terms and Conditions (GTC), approving the order form, paying the pro forma invoice, and accepting the production files. The order fulfillment time is counted from the moment of file acceptance and is provided by the account manager in response to the acceptance. The realization period depends on the current production schedule, the complexity of the project, and the ordered quantity.
For questions regarding order fulfillment, please contact your account manager, who monitors the progress of the order.
Tailored solutions for every industry
Uncertain about which material or embellishment to choose? With our extensive experience in delivering top-notch packaging and promotional paper products for companies worldwide, we provide guidance in selecting the best materials. We offer insights into the most desirable solutions in the current market, and together, we can create a standout promotional item.
Capira – Trust the experts.
We’ll help you find the best solutions and prices based on your needs.
Infoline
+48 68 455 35 22
Email
[email protected]
